In order to survive, practices must transform the way they deliver care to sustain in the transition from volume to value based compensation. Change is usually difficult, and most physicians hate change, but it’s a necessity today. Your goal should no longer be to maximize the number of patients you see per day, but rather […]
The average cost to rework a denied claim can run up to $15 per claim that add up daily and add up fast. For many practices, there just isn’t enough time or resources to rework every denial, which can leave a lot of money on the table. An estimated $262 billion, or 9 percent, of […]
3 key takeaways from attending the LIVE Webinar on Optimizing the Chronic Care Management Opportunity on May 17, 2018
Identify what a CCM program is, does, and how it supports population health and quality programs while providing a strong ROI as a potential revenue generator. Identify how CCM is done, the technology included, and by whom, considering top of license and specialized training. Outline the key characteristics of a good CCM program and explore […]
50%: On average 50 percent of patients do not take their medications as prescribed and 33 percent never even fill their first prescription. 700 THOUSAND: Each year, an estimated 700,000 Americans experience adverse reactions to prescribed drugs that require an emergency room visit
Any business must deliver quality interactions if it seeks to build consumer loyalty. However, for healthcare providers, this requirement is magnified. Servicing end-users efficiently and compassionately, while doing everything possible to ensure repeat business is one of the most challenging imperatives in this space. In an era when captive contact center operations are being squeezed, working with a third-party provider is becoming a viable alternative.