Country Leader, Philippines
Michelle Jonson is a seasoned BPO professional with over twenty years of experience in Sales, Customer Service, Training, Quality and Operational Excellence. She has had progressively responsible leadership roles in Training and Operations, including, Customer Excellence, development training modules, and Leadership Development.
Michelle Jonson has held leadership positions with BPO operations for industries including telecom, online retail, marketing and distribution, pre-need insurance, medicare and medical insurance, financial services and travel.
Michelle Jonson has passion for Leadership Development, continuous improvement and a true advocate of Servant Leadership. She holds a Bachelor of Arts in Mass Communication from San Sebastian College – Recoletos Manila. A mother of two, she enjoys traveling, cooking and follows a wide range of TV series to bond with her family.