Pharmacies Solutions

  • Following up on refill requests with physicians’ offices
  • Patient contact for refill approval, & pick-up notification
  • Following up on prior authorizations with physicians & 3rd party insurance companies
  • Customer service hub that handles all your calls professionally
  • Cross-selling products to existing patients
  • Appointment setting for immunizations/health screenings/chronic condition counseling
  • Virtual Wellness Counseling
  • General customer service
  • Medication Therapy Management (MTM), with registered pharmacists

Choosing the right healthcare contact center will boost your care access, delivery, follow-up and ROI